Marcus WorbsTwo unlikely allies : How e-commerce will save physical retailAn omnichannel approach can breath new life into city centers5 min read·May 10, 2021----
Marcus WorbsRecalibrating Relationships: How Customer-centric Companies are Rewiring Themselves Today for the…Too often customer-centricity is only seen as a marketing approach. True customer-centricity begins with a relationship.4 min read·Apr 16, 2021----